Need help?
Email support@watchvideobro.com and tell us what happened. We usually respond within 1–2 business days. It helps if you include your account email, the name of the tape involved, and roughly when the problem happened.
Answers that are already written down
- How it works: the whole flow, from starting a tape to your finished film.
- Storage & Free plan: what the 2 GB covers, and what happens when it's full.
- Tape Cabinet: where a finished film lives, shelves, and sharing.
- Develop: who can Develop a tape, and what you get.
Account and billing
- If you ever buy a VideoBro plan, Apple bills it, and you manage or cancel it in iOS Settings under your Apple Account › Subscriptions.
- To delete your account, open Profile in the app, tap the “…” menu, and choose Delete Account. You can also email us and we will handle it.
- To report content or a person, use the report and block controls in the app, or email us.